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    What should you look for in a hosting provider?

    by Kishan Kotecha Partnership Manager

    When it comes to building a website, one of the crucial decisions you’ll need to make is which hosting provider to use.

    With numerous options available, it’s essential to know what to look for to ensure the best possible experience for your site’s visitors.

    Let’s explore some key factors that you should consider when selecting a hosting provider.

    Reliability and uptime guarantee

    Your hosting provider should guarantee a high level of reliability and offer an uptime guarantee. Look for providers that ensure a minimum of 99% uptime, as any significant downtime can negatively impact your website’s accessibility, search ranking and user experience.

    Speed and performance

    Website speed is crucial for user satisfaction and search engine ranking. A hosting provider should offer fast server response times and use solid-state drives (SSDs) or other advanced technologies to optimise website performance.


    Consider your future growth and website expansion plans. Ensure that your hosting provider offers scalability options to accommodate increasing traffic, storage requirements and resource needs.

    Scalable hosting plans allow you to easily upgrade or downgrade your resources, ensuring your website can handle fluctuations in traffic and demands without facing performance issues. For this, it’s often better to choose cloud hosting rather than on-premises.

    Security features

    Look for hosting providers that prioritise website security. They should offer robust firewalls, malware scanning, SSL certificates (which should come as standard in a good host) and regular backups. A secure hosting environment protects your website and sensitive user data.

    Customer support

    Reliable and responsive customer support is vital. They should provide multiple support channels, such as live chat, phone support and email, with knowledgeable and helpful staff. Look for providers with 24/7 customer support, as website issues can arise at any time, and timely assistance is crucial.

    Easy-to-use control panel

    A user-friendly control panel, such as cPanel or Plesk, simplifies website management tasks. It allows you to manage domains, databases, email accounts and other essential features.

    Some hosting companies have their own control panel, so ask if you can have a demo before committing.

    Pricing and value for money

    Hosting is one subject where you really do get what you pay for. Compare hosting packages, features and pricing to choose a provider that offers a good balance between affordability and the features your website needs.

    A very cheap package will almost always come with some serious limitations such as poor bandwidth, support or storage capacity.

    Reputation and reviews

    Research the track record of hosting providers before making a decision. Look for customer reviews, testimonials and ratings to discover their reliability, customer satisfaction and overall performance.

    Check if they have a strong presence in the industry and if they are trusted by other businesses or individuals. Word-of-mouth recommendations are always good, so speak to people you know who have websites.

    Data backup and recovery

    Accidents happen, and it’s important to have a backup and recovery system in place. A reliable hosting provider should offer regular automated backups and make it easy for you to restore your website to a previous state if needed.

     Ensure they have solid backup redundancy and retention policies.

    If you’re looking for reliable hosting solutions for your website, we can help.

    We’re experts at hosting professional websites or pointing customers in the right direction if they have needs we can’t fulfil. Drop us a line to chat.