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    WordPress support

    We offer monthly-paid support packages, with no minimum contract. Or we can work ad-hoc on an hour-by-hour basis – just ask!

    Need our help?

    Support packages for agencies

    We have 3 ready-made packages that should cover most requirements, however, if you need something more bespoke, call us on 0161 398 0303 and we can craft a custom support package tailored to your requirements.

    Or if you don’t need ongoing support we can work ad-hoc on an hour-by-hour basis, or give you a fixed cost – just ask!

    Basic

    £25 per month
    • No minimum contract
    • Secure WordPress hosting (with SSL)
    • Carbon neutral hosting
    • Daily server backups
    • Phone support (9am-5pm)

    Standard

    £75 per month

    1 hour of website updates/amends per month, along with everything included in the basic package, plus:

    • WordPress, theme and plugin updates
    • Security monitoring and prevention
    • Ticketing & phone support (9am-5pm)
    • 24/7 server monitoring and support

    Enterprise

    £200 per month

    3 hours of website updates/amends per month, along with everything included in the basic and standard packages, plus:

    • CDN
    • Staging area for updates
    • Premium WordPress Security

    WordPress Fixes

    Examples of what we can help with

    The below is a list of popular fixes we get asked to carry out on WordPress sites – our team is happy to help 🙂

    Population

    Got lots of content that needs populating, we can do it for you. We can also do bulk imports of posts and pages.

    Plugin updates

    We can backup, update and test plugin updates to ensure your site is running smooth and securely.

    Adding languages

    We can add different languages to your site either using Google Translate (automatic translations) or a plugin such as WPML which allows manual translations.

    Speed updates

    We can get your site scoring high on Google Page Speed – we have various tried and tested methods we use.

    Configuring Firewalls

    We can use tools like Cloudflare to configure firewall rules to ensure your site is blocking bad visitors and bots.

    Updating PHP

    Need PHP updating on your server – we can fix your site so it works on the latest PHP version and then update it on your server.

    Moving servers

    Need your site moving to a new server – we can do this for you ensuring minimal (if any) downtime.

    Launching websites

    Need a website launching on your server, no problem send us the files and database and we can get this configured and live.

    DNS changes

    We can action any DNS changes on your domain, including adding verification records.

    Installing an SMTP

    We can install an SMTP and configure your website to use it to send outgoing mail.

    New pages or modules

    We can build new pages or blocks on your existing site – just send us the files or give us access, and we take care of the rest.

    Hacked website fixes

    We can clean your hacked website, and advise on how the hack took place and how to prevent future attacks.

    More Information

    Request more info here

      Our Team

      We understand the importance of a great team...

      which is the reason we have some of the best talent in Manchester working for us!

      James Holloway

      Partnership Director

      James Holloway

      Iain Thomson

      Project Lead

      Iain Thomson

      Kishan Kotecha

      Partnership Manager

      Kishan Kotecha

      Kammran Hussain

      Partnership Manager

      Kammran Hussain

      Billy Sunderland

      Partnership Executive

      Billy Sunderland

      Stacy Parr

      Finance Manager

      Stacy Parr

      Lewis Reeves

      QA & Testing

      Lewis Reeves

      Andrew Tebbott

      Developer

      Andrew Tebbott

      Rocky Macnally

      Developer

      Rocky Macnally

      Clare McKenzie

      Developer

      Clare McKenzie

      Bradley Massey

      Developer

      Bradley Massey

      George Robertson

      Developer

      George Robertson

      Adam Willis

      Developer

      Adam Willis

      Michael Brown

      Developer

      Michael Brown

      Ben Dorsett

      Developer

      Ben Dorsett

      Daniel Bancroft

      Developer

      Daniel Bancroft

      Chris Bloomfield

      Developer

      Chris Bloomfield

      Alex Knight

      Developer

      Alex Knight

      Jamie Moore

      Developer

      Jamie Moore

      Emily Holland

      Developer

      Emily Holland

      Our Partners

      Some of our partners have an opinion...

      so we decided to show you what they’re saying about us.

      They are really easy to work with and their implementation of the designs were excellent. Their communications and feedback channels were very useful and they were quick to respond to any queries.

      Eamonn Rohan – McCann

      They provided a first class service from start to finish, and their expert knowledge and creative input were a priceless to our project. The end result was an outstanding site, rock solid coding and a super-intuitive user experience that exceeded expectations.

      Charlie Bagley – Clarioncomms

      100% recommend Gooey, they’re super professional, fast and reliable. Will definitely be using them again.

      Alex Newmann – Ignis

      I always receive fantastic service from the team at Gooey. Their communication is crisp and their delivery timeous. Will continue to work with them.

      Andrew McLelland – Silver

      Gooey understand our project needs with very little explanation and their technical expertise, speed of development, and ease of working with are top-level. We couldn’t recommend them more highly.

      Robert Eades – Fresh

      We’ve used Gooey countless times, for a range of small – large projects. We are always confident leaving any kind of project in Gooey’s capable hands, knowing the work will be of high quality, coupled with an outstanding delivery/service.

      Ross Day – Grapple

      Have used the chaps at Gooey for numerous email builds. They have been unfailingly efficient, thorough, helpful and fast. At times, we’ve had emails turned around within a working day.

      Frank Fenton – Dinosaur

      Very good company. Great work at a great price.

      Nial Chapman – Blue2 Digital

      Great, attentive service from start to finish. Project was turned around quickly and exactly to specification. Would highly recommend.

      Linzi Hunter – Run2

      Gooey has been amazing. Highly skilled and super-quick with the communications. Their work is pixel perfect, their service is personal, friendly, fast and incredibly patient!

      Ryo Obata – Hamell Communications

      We enjoyed working with Gooey and would highly recommend them. Their professional and friendly client services, timely delivery and quality of their work speak for themselves.

      Maja Fulconis – Kota Creative

      Working with Gooey is a no-brainer for us. They provide the flexibility to scale our development capacity when we need to, without the headache of managing multiple freelancers. The communication throughout each project and quality of work is brilliant. They are a great team that we can rely on when we need them – highly recommended!

      Sam Morrison – Nicepond

      They’re always in touch throughout the development phase, offering advice we would not have previously considered. The whole process takes very little time and the regular communication gives us peace of mind that our jobs are always delivered on time and to budget.

      Stephen Delaney – The Backroom Agency

      We have collaborated with Gooey on a number of projects over the last 5 years and we have always been pleased with their professionalism and the quality of your work. Looking forward to working together on future projects.

      Iain Brewster – Westside London

      Over the past 3+ years, we have always been impressed with Gooey’s capability and level of professionalism, particularly in relation to complex requirements within a brief, which are handled with recommendations and guidance to find a suitable resolution.

      Lauren Satterthwaite – Enigma Marketing

      I’ve worked with Dom a fair bit over the last 12 months – great guy and great team. Highly recommended for anyone needing white-label digi support!​

      Chris Rushbrooke – Northern Bear