Frequently Asked Questions

If you are unsure of anything don't hesitate to call us
on 0161 237 3114 or email

Company Questions

How long has Gooey been in business for?
Since 2009, we started as a creative agency but quickly changed to an outsource agency in 2010. Company No. is 07055315.

How big is your team?
We have a team of 16 made up of 11 developers, 4 partnership managers and a finance manager.

What do you do?
We work with agencies as their preferred web development partner. Most of our work is frontend HTML builds, WordPress and Magento theme development or HTML email builds. We also support agencies on bug fixes, website maintenance and updates.

When do you work?
We work Monday-Friday 9.00am to 5.30am, but can work out of hours or over weekends if required. Just ask for details.

Where are you based?
We are based in Manchester, UK. You are welcome to visit us at any time to have a brew and meet the team.


Do you work under NDA?
Yes of course, we have our own NDA template we can send you or we can sign yours, whatever works best for you.

Will you tell anyone about our partnership?
No we will never mention that we work with you unless you specifically tell us we can.

Who owns the final code you produce?
You 100%. We will send you all files and source files on project completion.


How do you cost a job?
On receipt of your assets (designs, wireframes, brief etc) we will review with the developers and give you a final fixed cost. If you have a budget in mind, tell us and we will try and work towards the budget.

What are your payment terms?
We charge 25% upfront then the remaining 75% on project completion, invoiced on 28 day terms.

Do you offer discounts for repeat business?
Yes the more work you give us, the bigger the discount we can give you. Ask your Partnership Manager for more info.


What type of design files do you work from?
We can work from most design files, common files we receive include PSD, AI, FW and Sketch.

What browsers do you support (websites)?
As standard we support:

- Internet Explorer 9+
- Microsoft Edge (latest version)
- Chrome (latest version)
- Firefox (latest version)
- Safari (latest version)
- Opera (latest version)
- Ipad (all versions)
- Iphone (all versions)
- Android (all major versions)

If you need any other browser/device compatibility just ask and we can add it to your build specification.

What email clients do you support (emails)?
A lot! We test all of our emails both manually and using Litmus. A full list of the email clients we support can be viewed by clicking here.

What’s your code like?
All of our code is clean, semantic and well commented. We code in HTML5/CSS3 using SASS. Common tools we use include Gulp, Grunt and GIT – but we can also work to your internal development processes and standards, just ask!

What frameworks do you work in?
We have experience in most frameworks, common ones we are asked to use include Bootstrap and Foundation.

How do you supply files?
The short answer, however you want! We can upload and launch your website onto a live environment, launch onto a dev server, send the files by mail or deploy to your GIT. However you want it.

What is the amends process?
We usually like all amends in one go, but we’re aware that you may have amends before you send to your client and then they may have amends. So we usually work to 2 sets of amends. We use Codebase to manage all amends.

Our Team

We currently have a team of 16, all based in our Manchester HQ.

  • Dominic Hill

    Head of Agency Partnership

  • Sean Thornley

    Agency Partnership Manager

  • Chris Davis

    Agency Partnership Manager

  • Sahib Singh

    Agency Partnership Manager

  • Courtney Busuttil

    Finance Manager

  • James Holloway

    Magento Developer

  • Andy Tebbot

    WordPress Developer

  • Matt Royce

    PHP Developer

  • Rocky Macnally

    WordPress Developer

  • Frank Parent

    JS Developer

  • Alex Pamphilon

    WordPress Developer

  • Jonny Noble

    WordPress Developer

  • Abdul Bahri

    WordPress Developer

  • Alastair Shone

    WordPress Developer

  • James Street

    Email Developer

  • Jasper Kean

    Email Developer

  • Eric

    Office Mascot

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